It's no secret that Samsung phones have become more popular in the past few years. In some countries, they are as popular as apple and even surpass apple, especially in the United States. This market performance is confirmed by today's survey of more than 23000 Americans.
A new American customer satisfaction index (ACSI) report shows that in the United States, the best smartphone in the eyes of consumers since 2022 is Samsung Galaxy S20 Ultra. This is similar to last year's report, which shows that galaxy note 10 plus, S20 plus and Galaxy S10 plus are tied for the first place.
You can see the top 15 most popular American mobile phones from the following list:
This news is undoubtedly good news for Samsung. However, there are also some bad news. Last year, Samsung won the first place in overall consumer satisfaction with 81 points and successfully beat [Apple] with 80 points( https://apple.pvxt.net/c/1251234/435400/7639?u=https%3A%2F%2Fwww.apple.com%2Fcn%2Fmusic%2F )。 However, this year, Samsung fell by one point, while Apple remained in its position, which means that both companies are now in a draw of 80 points, followed by Google, Motorola and LG.
As usual, ACSI's best smartphone report will include many old phones, including Google pixel 4. More interestingly, companies such as HTC and LG also successfully made the list. This can only show that although Samsung and apple are the first choice of American consumers, many people are also satisfied with old mobile phones and continue to use them.
