Hangzhou Social Security Bureau Replied To A-soul Fans' Complaints: The Relevant Problems Were Caused By The Change Of Jiale Brokerage Contract, And No Salary Deduction Was Found

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Recently, Jiale, a member of the virtual idol group a-soul, officially declared dormancy, which aroused widespread public concern. Some netizens questioned that the actor's "man in the middle" (virtual image actor) was unfairly treated. Recently, the human resources and Social Security Bureau of Binjiang District, Hangzhou responded to the letters and visits related to the incident on the website of the people's Government of Zhejiang Province.

The reply pointed out that this problem was caused by the change of Jiale brokerage contract. In the investigation, Binjiang District human resources and social security bureau did not find that Hangzhou kanchao Information Consulting Co., Ltd. withheld wages and forced to sign labor contracts.

Since Jiale's official announcement of dormancy, a large number of a-soul fans have launched a rights war, complained and reported in various channels, called for the protection of the rights and interests of virtual artists, and related topics have been hot searched for many times.

It is reported that a-soul is a virtual idol women's group jointly launched by Chaoxi Lightyear and the brokerage company Lehua entertainment in November 2020. The five members of the group are played by real people.

The following is the full text of the reply:

Reply from Binjiang District human resources and Social Security Bureau: after checking with Hangzhou kanchao Information Consulting Co., Ltd. and some netizens who reported the problem, it is mainly because the virtual idol group a-soul officially issued a document at station B on May 10, announcing the decision of "live dormancy" of member Jiale. Netizens believe that it has suffered injustice, so they agreed to reflect the relevant problems of related units through various channels, Including but not limited to Hangzhou kanchao Information Consulting Co., Ltd.

As a member of a-soul team, Jiale signed the artist signing contract with Beijing zitiao Network Technology Co., Ltd. on July 15, 2020. The contract period is from July 15, 2020 to July 15, 2023, in which subsidies, bonuses and taxes are agreed (no specific standards are specified according to industry practices). Jiale performed the artist signing contract at Hangzhou kanchao Information Consulting Co., Ltd. (floor 10, building 4, xinglanli, 2333 Xixing Road), specifically singing and dancing training, and conducted live broadcasting and video shooting related to a-soul.

At the end of March 2022, according to the company's internal business plan, Hangzhou kanchao Information Consulting Co., Ltd., as a brokerage company, communicated with the members of the a-soul team about the renewal of the contract. Jiale disagreed with the renewal, and the other four reached a renewal through negotiation. The a-soul project team decided to stop the live broadcast of Jiale from May 20 and announced the decision on May 10. Combined with some of the information previously spread on the Internet and the information released by Jiale in the online accounts of various platforms, fans believe that Jiale has a bad life, unhappiness and low treatment in the a-soul project. At the same time, they are worried about the personal safety and treatment of the other four members, so it has triggered a great wave of anti-a-soul.

This problem is caused by the change of Jiale brokerage contract. In the investigation, Binjiang District human resources and social security bureau did not find that Hangzhou kanchao Information Consulting Co., Ltd. withheld wages and forced to sign labor contracts. In case of any unknown matters, please contact Tel.: 87652623.

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