According to Neowin, environmental awareness is an aspect of our life, which is largely guided by practice and routine. While environmental awareness plays a huge role in understanding how important it is to make the right changes to our practices and practices for a better future, encouraging sustainable development is much more complex than awareness. Due to the dependence of enterprises on resources, which are ultimately limited, enterprises are a huge promoter of climate change As sustainable development practices become indispensable, companies are trying to initiate the transition to eco conscious alternatives
One of the efforts comes from Samsung, which is a paperless document introduction A new integrated global customer service system.
Hyeongnam Kim, executive vice president of Samsung and head of global customer service center, said:
We have been working hard to provide convenient services to our customers and strengthen our sustainable management practices in the field of customer service. Samsung is committed to creating a more sustainable future and providing a better life for all by introducing creative ecological awareness solutions in all business areas. Focusing on sustainable management, we take reducing carbon emissions, recycling resources and restoring ecosystems as our top priority for the world's leading companies to protect the environment.
This activity will facilitate the global shift from paper documents such as service records and receipts to electronic documents sent by e-mail or message. Samsung's upgraded global service partner network (GSPN) will send electronic documents to customers through interfaces supported by different digital communication services around the world.
The new system will be adopted by 40 Samsung Electronics subsidiaries in more than 11000 service centers in 180 countries. In order to strengthen this work, the goal of the technology giant is to replace the office documents of the entire service center with electronic documents.