I believe that many netizens recharge online disk members at a lower price than the official price through the charging store on the third-party platform. If they are lucky, they can use them normally, but some users spend money but do not enjoy the rights and interests of members. Recently, Baidu has received some feedback on the invalidation of its membership rights and interests. After verification, it was found that the criminals opened stores on relevant platforms without official authorization, and illegally carried out the charging business of Baidu online disk members with low prices as bait for profit**
Officials pointed out that the charging business without official authorization has formed a black industrial chain, seriously infringing on the legitimate rights and interests of consumers.
Baidu online disk said that criminals ask consumers who buy charging services for Baidu online disk account, password or verification code (or provide a new account password). After logging in to the consumer account, buy member goods on IOS through a variety of illegal means**
After the transaction is completed, although the membership rights and interests take effect immediately and consumers can query the relevant purchase records in the account, the illegal trading means are rejected by Apple After the company confirms, it will cancel the transaction, resulting in the invalidation of consumers' membership rights and interests.
Baidu online disk reminds that all official or formal authorized channels will not ask consumers for online disk password or login verification code. All recharge forms that ask for the above information or provide a new account are black product recharge, there is a risk of fraud or disclosure of user account information**
It is reported that Baidu will continue to protect the legitimate rights and interests of consumers through illegal e-commerce platforms, e-commerce and other legal channels.
The original text of the announcement is as follows:
Recently, baidu online disk received some user feedback on the failure of member rights and interests. We attach great importance to this and set up a special team to investigate the problems. After verification, it was found that criminals opened stores on relevant platforms without official authorization and illegally carried out Baidu online disk member charging business with low price as bait for profit, which has formed a black industrial chain and seriously infringed on the legitimate rights and interests of consumers.
Criminals ask for Baidu online disk account, password or verification code (or provide a new account password) from consumers who buy charging services. After logging in to the consumer account, they buy member goods on IOS through a variety of illegal means. After the transaction is completed, although the membership rights and interests take effect immediately and consumers can query the relevant purchase records in the account, after the illegal transaction means are confirmed by apple, the transaction will be cancelled, resulting in the invalidation of consumers' membership rights and interests. Consumers look for lawbreakers to protect their rights again and find that the charging store is closed or does not accept consumer complaints, resulting in economic losses and privacy disclosure risks for consumers. In order to safeguard the legitimate rights and interests of consumers, baidu online disk will take the following measures:
1、 Baidu online disk will cooperate with relevant e-commerce platforms to ban black production and recharge stores.
2、 Through legal channels, we will continue to protect the rights and crack down on criminals who harm the legitimate rights and interests of consumers.
3、 Baidu online disk calls on all users. If you have any information, materials, chat records, etc. about black product charging, please submit or send an email to Baidu online disk through the feedback portal in Baidu online disk web page, client and app [email protected] , we will reward users who provide effective clues and evidence.
Baidu online disk special reminder: all official or formal authorized channels will not ask consumers for online disk password or login verification code. All recharge forms that ask for the above information or provide a new account are black product recharge, and there is a risk of fraud or disclosure of user account information!
Baidu online disk calls on all users to pay by themselves through Baidu online disk app, web page and WAP page payment page, or purchase and recharge members through official e-commerce flagship stores and agents and other formal channels, so as to guard against the charging trap of black industry agents and give no opportunity to criminals in order to protect your consumption rights and account security. Thank you for your trust and company!
